Reduce staffing costs, Increase productivity
CaribCall is not your average call center. Actually, we’re really not a call center at all. Think of us as your medical, administrative support staff. We do it all. We’ll schedule appointments, provide reminder and retention calls, call patients with lab results, complete patient facesheets, coordinate surgeries, handle your revenue cycle – eligibility, billing, coding, posting, and collections) and practice management. We ensure that your schedule stays full, that you see patients efficiently, and that you respond to your patient’s needs in a timely manner, and you get reimbursed every cent of an allowable dollar. If you want it done, we’ll customize a solution for you to make it happen.
We own medical practices! We’ve owned and run a very successful medical practice since 2011. We understand all the nuances and challenges that come along with it and we’ve created solutions to resolve your headache. Yes, we’ve done the hard work to make your life a little easier- a lot easier!
Learn how we provide excellent service to our customers
Their user-friendly platform made scheduling appointments and accessing medical records a breeze, while their staff provided exceptional customer service—always courteous, responsive, and attentive. The accuracy with which they handled my records and billing was impeccable, providing peace of mind throughout the process.
Their administrative services are both efficient and well-organized, making appointment scheduling and record management effortless. The customer support team was incredibly helpful, providing clear, prompt responses and a high level of professionalism. I was particularly impressed with their accuracy in handling my medical records and billing, which gave me great peace of mind.
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We promise to respond to all requests within 24 hours